Standard Two-Bedroom Apartment
Sleeps 6 · 61 m² · 2× Extra-large double bed (Super-king size)
- Desk
- Toilet paper
- Trash cans
Mercure Hai Phong
★★★★★ 12 Lach Tray Street Ngo Quyen District, Hai Phong, VN
9.8 guest rating· 285 reviews
The five stars
Mercure Hai Phong holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.
Guests score it 9.8/10 across 285 reviews.
About this hotel
Luxurious 5-Star Experience in Hai Phong
Exquisite Dining and Relaxation : Indulge in delectable Western, Korean, and Asian cuisines at our restaurant, or savor a wide selection of drinks at the bar. Unwind at the spa, rooftop pool, or terrace with stunning city views.
Premium Amenities for Guests : Enjoy the convenience of a fitness center, outdoor swimming pool, and kids' club. Business travelers can utilize our six meeting rooms, while all guests benefit from free WiFi, room service, and a 24-hour concierge.
Comfortable and Stylish Accommodation : Each room features modern amenities like a flat-screen TV, air conditioning, and a private bathroom. Wake up to continental and buffet breakfast options to start your day right.
Experience luxury and convenience at Mercure Hai Phong - book your stay now for an unforgettable experience!
Rooms & rates
Deluxe King Suite - Privilege Lounge Access
Sleeps 4 · 55 m² · Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee machine
Privilege Twin Room - Privilege Lounge Access
Sleeps 3 · 26 m² · 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Superior Twin Room
Sleeps 3 · 26 m² · 2× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Minibar
Three-Bedroom Standard Apartment
Sleeps 6 · 95 m² · 2× Twin bed
- Desk
- Air conditioning
- Private bathroom
- TV
- Hair dryer
Presidential Suite
Sleeps 4 · 135 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- TV
- Hair dryer
Three-Bedroom Deluxe Apartment
Sleeps 6 · 116 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- TV
- Hair dryer
One-Bedroom Apartment
Sleeps 4 · 55 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Kitchenette
Two-Bedroom Deluxe Apartment
Sleeps 6 · 69 m² · 2× Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Kitchenette
Studio Apartment
Sleeps 3 · 26 m² · Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Kitchenette
Amenities
- Free WiFi
- Fence around pool
- Outdoor pool
- Pool bar
- Pool with view
- Rooftop pool
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Sauna
- Hot spring bath
- Fitness facilities
- Free Parking
- Valet parking
Show all 85 amenities
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
- Air conditioning
- Sun loungers or beach chairs
- 24-hour front desk
- Business center
- Room service
- 24-hour security
- Non-smoking rooms
- Family rooms
- Airport shuttle (additional charge)
- Access to health care professionals
- Airport drop off
- Airport pick up
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Currency exchange
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Electric vehicle charging station
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Guest rooms disinfected between stays
- Hand sanitizer in guest room and key areas
- Ironing service
- Key card access
- Kid meals
- Kid-friendly buffet
- Kids' club
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lockers
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Strollers
- Sun umbrellas
- Temporary art galleries
- Terrace
- Themed dinner nights
- Thermometers for guests provided by property
- Wheelchair accessible
- Wine/champagne
Location
12 Lach Tray Street Ngo Quyen District, Hai Phong, VN
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say9.8285 reviews
+ Comfortable bed+ Friendly staff+ Good breakfast− Basic room amenities− Drain in shower didn't function properly
Cleanliness9.9
Service10.0
Location9.9
Room Quality9.9
Amenities9.4
Value for Money9.4
Guest review
7.0Good
− Less
A good stopover hotel.
10.0Very nice hotel with good facilities. Great breakfast.
− Every time we ordered food in the restaurant for lunch or dinner, they said certain items were not available. So we experienced limited food choices during our stay.
Tốt, rất hài lòng
9.0Nhân viên nhiệt tình, cơ sở vật chất tốt, vị trí rất phù hợp để đi Foodtour.
− Lối vào khuất và hơi hẹp.
בסך הכל אחלה מלון צוות נעים
8.0כמעט הכל יש מעט מה לשפר הצוות נהדר
− ארוחת בוקר לא כל כך מתאימה לזרים צריך לשפר מעט מים במקלחת בחדרים הפשוטים כמעט ולא זורמים
Hotels of Earth · questions
- Is Mercure Hai Phong really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
Accommodations and breakfast are free for 1 child under 12 years sharing parents' room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
›Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
›Parking
Free public parking is possible on site (reservation is needed).
›Internet
WiFi is available in public areas and is free of charge.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for VND 0 per person per night when using an available cot.
Children up to and including 11 years old stay for VND 462,000 per person per stay when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.