Bamboo Paraiso Resort at Bolo Beach

Close to beach but needs better maintenance

4.0

Great food, staff was very very helpful and tried to help make our stay comfortable. Beach easily accessible.

− They couldnt find our reservation (said they can’t access booking.com reservations), room booked didnt match what was available. Had to change rooms due to “natural gas”/ raw sewage smell in room. Bathrooms broken curtainrods, broken door (off hinges), sheets were stained with brown substance/ blood. Sliding doors off the tracks. Walls very thin. Old man singing karakoke until midnight. Tv didnt work. Wifi didnt work in rooms. Had to go next to lobby tonuse WiFi and LOTS of mosquitoes.

Said to be a 5 star hotel, unfortunately, it wasn’t even a 2 star, no hot water, no proper shower, very impressive food

1.0

Nothing

− Everything

Bad

1.0

− Broken shower. No Water heater even though they said they have, Rusty water and 75% of food on their menu is not available

AVOID AVOID AVOID

1.0

Great location but avoid this dump. Go to Bolo Beach Resort just a couple of hundred meters away.

− As a very seasoned traveller I have no hesitation in saying that this is the worst place that I have ever stayed in. Tiny room with no amenities which stank of urine & was not clean. No toilet seat, no toilet paper & was told "we do not supply soap. Bring your own." Had to get coffee table to stand on to plug hot water unit for shower in.  Restaurant not open but offered an ice cream to buy. Would not have eaten in restaurant even if open - looked shocking. Not allowed to park car in property so had to leave car parked outside. Clueless staff who had no intention of offering any service. Terrible experience. Clearly abysmal management. Not a fit standard for international travellers.

Disappointing and wouldn’t stay again

3.0

Great beach view, staff friendly

− Pillows mouldy under pillow cases, no fresh coffee available, no curtains on windows only door. Door lock terrible and door wouldn’t slide properly at all. Stains on towels.

Enjoyed the visit of Hundred Island

4.0

The hotel is next to Bolo beach. There is a tourist office next to it where you can book various activities such as island hopping in Hundred Islands, Kayak, Snorkeling, etc. The staff are doing their best to give a good service and are always ready to help. Free Wifi connection was good all over the place, including in the rooms

− Rooms and toilets : our room for 2 people was very small. It did not have a table and a very small wardrobe. Bathroom is below standard : toilet did not have a toilet seat cover. The flush was not working. There was a water heater in the shower but it was too dangerous to use : when I tried to fix it, I received an electric shock. As per the booking, we should have a balcony : this was simply inexistant as it was the entrance of the room. Breakfast was including in the booking : only local breakfast available and thanks to the staff, we could have some eggs, toasts, coffee and juice. Upon checking-out, the breakfasts were charged and I had to argue to cancel these costs. Restaurant : on our first day, we were advised that kitchen would close at 6pm already since there were not enough customers. We could find another restaurant in another resort. The next days, we were able to order meals. The menu seams to be quite long but availabilities very limited. Important advise : when coming by car, do not follow Google Maps/Waze itinerary as it brings you to a dead end / another resort. Better follow the many signage along the roads.