StayInn Greenwich

Stay Inn and Hotel.com

2.0

Having made the Reservation and paid 11 months ago, 65 minutes before I was due to check in to the property Stay Inn called me and said I couldn’t stay at the apartment and cut me off. I was on a train with no WIFi and a bad 4G signal. I got no help from Stay Inn nor Hotel.com ( whom are impossible to contact) I had to source my own alternative accommodation in the Greenwich area on London Marathon weekend so that I could attend my son’s wedding in Greenwich the next day. So I had to pay a premium price for inferior surroundings in Deptford , incurring extra travel costs. Either:(a) Stay Inn realised they could extract more money from someone else as it was Marathon weekend or (b) the accommodation doesn’t actually exist and they just borrowed £££'s off me for 11 months. Not had money back yet

Staying -Stayaway would be more appropriate!!!

2.0

No communication from property had to chase them constant calls Then day before checking was asked to provide raft of ID paperwork and security deports onto a website that continued to crash 4 hrs before checking still no instructions had to call again only to be told the property had a maint issue and we would have to move location New location was 35 mins away and 99 in a taxi . Had to cancel x5 parking reservation s I refundable same day and book new ones at a cost of £248 on top of that then had to pay a further99.97 to gat to the venue which was originally in walking distance. Still haven’t revived deposit back and property say not their problem . Don’t use these fraudulent morons! I’m now beginning legal action! Repeat don’t use this company they are out to screw you !

Deep purple gig

10.0

All very good for one night had a 1 bed appointment all to my self

Beware!

2.0

My booking was cancelled by phone as i was on my way to the train station to travel to London. The reason given was accounting issues. I wish I'd read the reviews more closely as this seems to be a common occurrence. I had to book a last minute hotel room at double the cost!

Guest review

2.0

Cancelled on us at 15:20 20 minutes after we were meant to have check in so had to pay loads for another hotel at last minute. Absolutely disgusting how we have been treated. NOT HAPPY!

Much better than what reviews suggest

10.0

We stayed here as it was a walkable location to the o2, so perfect if you have an event to go to there. 5 girls so it was a great property where we could all get ready together. Some of the decor (floor trims are questionable) and the bedrooms are very bright. Downstairs back door didn’t open. It was otherwise a good stay