Standard Double Room
Sleeps 2 · 14 m² · Queen Bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Tomtom Mahallesi Acara Sk No 3, 34433 Beyoglu, Istanbul, Beyoglu, 34433, Istanbul, TR
Convenient Amenities : Stay connected with complimentary Wi-Fi and indulge in the hotel's 24-hour room service. Benefit from concierge services for a hassle-free stay.
Dining Experience : Whether dining at the on-site restaurant or enjoying breakfast in-room, savor the culinary offerings during your stay.
Central Location : Explore nearby attractions such as Istiklal Avenue and Galata Tower, with easy access to Taksim Square and the Bosphorus.
Immerse yourself in comfort and convenience at Maroon Tomtom. Book now for a memorable stay in Istanbul City Center.
Sleeps 2 · 14 m² · Queen Bed
Sleeps 2 · 14 m² · Queen Bed
Sleeps 2 · 18 m² · Queen Bed
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Tomtom Mahallesi Acara Sk No 3, 34433 Beyoglu, Istanbul, Beyoglu, 34433, Istanbul, TR
Guest review
2.0My stay at this hotel was far from satisfactory. The staff was consistently unfriendly, and the issues began immediately. I discovered bedbugs in the bed, and when I requested a room change, the staff refused, claiming they were fully booked. Despite offering to pay extra for an upgrade, the receptionist declined, leaving me with no choice but to stay in the infested room, with no offer of a refund or alternative accommodation. The situation worsened on the third day when a new receptionist, Nihan, called my room at 1 AM, demanding my girlfriend leave the property. Despite my girlfriend being registered as a guest, Nihan claimed she couldn't find her in the system, which was a result of the front desk's initial error during check-in. Even though I showed her the reservation details on the app and the email, she dismissed them, insisting on an official email from Expedia. We were forced to wait in the reception until 2:30 AM to resolve the issue after an Expedia agent called the hotel and sent an official email. The service was incredibly rude and unprofessional. Upon speaking with the hotel owner, their explanation was that it was difficult to find professional employees after the pandemic. Furthermore, the room's cleanliness was appalling, with visible dirt from previous guests. While the hotel's location is convenient, being in the middle of Istiklal Street and close to the Galata Tower, the poor service and lack of care make it impossible to recommend this hotel.
Guest review
10.0Otelin konumu çok iyi yerde; resepsiyondaki Rasim bey güleryüzlü ve konuksever tavrıyla bizi güzel ağırladı.
Guest review
10.0Şirin ve temiz bir otel,güler yüzlü persolen.İstiklal caddesine 20 adım ,Metro ve otobüs duraklarına çok yakın. Tavsiye ederim
Guest review
4.0location
Guest review
6.0Giriş esnasında çok fazla bekledik, özellikle ödeme noktasında. Odada köşelerde çok fazla toz vardı
Guest review
10.0Otel temiz ve konaklama için uygundu
Cashless payment methods are available for all transactions.
A deposit may be required at the property.
Pets not allowed
Cashless transactions are available
No elevators
Property does not offer onsite COVID-19 testing
Professional property host/manager
No cribs (infant beds) available
Property does not require health documentation at check-in