Trianon Hotel♡

Thanks for Woll 😍😍😍😍

10.0

The Hotel it's amazing 👏 Tnanks Team work especially Team lifeguard especially Super it's very friendly and helpful and The........... housekeeper very good my room everyday cleaned and bathroom very big place ..........The beach ⛱️ very big and pool not Dep

Very bad experience

2.0

Very bad experience , very bad reception , very bad room service arguing in the phone when simply asking to provide something to the room wish suppose to be their in general im not recommending this hotel to nobody . Im very very disappointed and again will never recommend this hotel to no one

Worst experience

2.0

The bedsheets and duvets were already stained but we didn’t complain. However when I checked out, we left a small stain on the bedsheet. The hotel receptionist told us to wait to check and room and then told us it was okay to leave. After few mins the hotel keeps calling multiple times to come back and sign the check out form which we were not informed about as they told us it’s already good to go. Then they kept calling again and again and finally said we had to pay for the stain on the bedsheet. Which is fine with me because I can afford to pay for a replacement bedsheet. The receptionist charged 220 aed for the stain which was unreasonable because it only cost around 30-40 aed for a bedsheet. He also threaten us that he will send the pictures to my company if we do not pay which I couldn’t believe that he was blackmailing us for just a small stain. I also tried to contact the manager but the receptionist said the manager was not on duty so he was acting on his own without the supervision of the manager which is unprofessional.

Will never come back!

2.0

My husband booked a hotel for one night; from the moment we arrived, it was a disaster. There was no parking available, which was incredibly inconvenient. During check-in, the receptionist was rude and unwelcoming. When we finally got to our room, it was a complete disappointment. The room was not clean, with visible stains on the sofa, and the overall ambiance felt eerie, almost like a haunted house. The service was terrible, and the experience was nothing short of frustrating. We will never stay here again.

Smelly room

4.0

Its my second time here in this hotel , when my first time here was smooth and i had a good room , all was completely okay , when i was check in yesterday , Shafi Receptionist isn't approachable , accomodating and has a fake alibis etc. washroom is surrounded by yellow stains , i can't even lay down on my bed because the room has a unbothered fragrance that coming nowhere , smelly dusty and old . i am having now a runny nose and cough and i feel not good . i am only in my single couch , house keeping staffs are quickly responsive .

Poor customer service

4.0

Toiletries are not available not even a single tissue. There was only 1 towel and called the reception couple of times to send one more and bathroom tissue but not a single one came. WiFi is very poor can't even watch a single video without logging. Trash bins doesn't even have trash bag. Not recommending this hotel at all.