Campbell Inn

Pathetic

1.0

Nothing

− It was cheap, pathetic, poor property. I lost my luggage in this hostel & despite replying me or assisting me they blocked my WhatsApp number. When i tried to reah from second nhmber, they blocked it too.

Staff stolen money personally things, washroom dirty smell, no housekeeping staff clean room inside,

1.0

I don’t like any thing, staff very roude , washroom bad smell no housekeeping staff, Over all very bad,

− One of my friend lost his money passport and some documents in the room, Hotel staff and security didn’t help, police complaint , Pls don’t book this hotel stay ,

Guest review

1.0

This not good

− Behavier

Guest review

2.0

Subject: Urgent: Refund Request – Unable to Check In (Guest: Khan Wali, Booking Ref: __________)

− Dear Campbell Inn Management, I am writing regarding my confirmed reservation at Campbell Inn (40 Campbell Lane, Little India, Singapore) under the name Khan Wali, with check-in on 24 August 2026. The booking was made through Booking.com and the full amount (approx. PKR 21,349) was charged to my card. Despite arriving as scheduled, I was unable to check in. There was no staff present at your reception counter, and I made 3–4 phone calls to +65 8813 1023, none of which were answered. I also messaged your WhatsApp business account and received no reply. After waiting through the night with no response, I was left with no choice but to book alternative accommodation elsewhere. Since the payment has already been taken but I was never able to occupy the room — entirely due to the property being unattended and unreachable — I am requesting a full refund of the amount charged. I have retained my Booking.com confirmation, call logs, and WhatsApp screenshots as evidence, and I have attached them to this email. Please confirm the refund and the timeline for it in your reply. I would appreciate your prompt response. If I do not hear back within 48 hours, I will escalate this matter to Booking.com and raise a dispute with my card issuer. Thank you. Regards, Khan Wali