Royal Hotel

Guest review

4.0

El personal de recepción muy amable

− Escaleras para llegar a la habitación. En general anticuado. Baño muy anticuado. Atmósfera poco agradable. La cercanía a la estación de tren puede que no ayude…

Guest review

8.0

Location great. Staff goes beyond the call of service. Friendly and accommodating to every need. Rooms spacious and clean. Easy parking booking and conveniently right across from station.

Guest review

6.0

Great location

− No air conditioning also lift was out of order

The hotel didn't live up to expectations

2.0

Tim the receptionist was very nice and accomodating. The hotel is very close to the station and everything is closeby. You can walk to city center.

− - elevator out of order - the floor, the wall and some sheets were stained - no cold water and the first night the shower water was boiling hot and we had to shower in another room. - no A/C because it's an historical building but even with fans the bedroom was...an oven - we changed our room the second day but it was still really hot with a mold smell - Breakfast is not worth it So great city, but the hotel unfortunately was not at the same level. The hotel staff did try to help but maybe a gesture would have been nice.

駅から近くて良い

10.0

スタッフがとても良い方で素敵

− ない

I wouldn’t stay here again

4.0

The hotel staff were very polite and helpful. The location is extremely convenient if you’re only visiting for one day and arriving by train. This was particularly important to us because as soon as you walk out of the railway station, you can immediately see the hotel. For that reason, the location worked perfectly for us. It’s also within easy reach of the main attractions. Unfortunately, that’s where the hotel’s advantages end.

− The hotel appears to be far too old and in serious need of renovation, because everything felt outdated, from the lift, which was not working, to the furniture and facilities in the room. We were told that the lift was either too old or kept overheating. As a result, we had to go up and down a steep staircase several times with a small child, while I was six months pregnant. This was exhausting, especially in the heat. There was no air conditioning in the room, which we expected, but even the door was extremely difficult to open and close. Overall, everything in the room felt old and worn, and the bed itself was quite small. The biggest problem for us, however, was the child’s cot. It was literally half a head shorter than our child. Before staying at this hotel, we had stayed in six other hotels, and every one of them had provided a proper extra bed for our child, usually a small fold-out bed with a mattress. Here, I ended up having to sleep on the floor because there was simply no other way to accommodate all of us. This was especially frustrating because the room was large and there was more than enough space for an additional bed.