Hotel Il Pellicano

Not worth it for the price

6.0

The hotel is aesthetically pleasing; however, the service provided is merely average and the costs are exorbitantly high. The shuttle service to a nearby village, located just 15 minutes from the hotel, is priced at 120 euros, which is quite unreasonable. Spa treatments exceed 300 euros and do not offer anything extraordinary. I have experienced superior spa hotels worldwide, none of which were as costly as this one. Moreover, the presence of bees poses a significant inconvenience, as they prevent guests from enjoying breakfast or lunch at certain times. The bathroom is excessively humid and lacks proper ventilation, resulting in it becoming drenched after showering. Furthermore, the beds emit a damp odor. Given the premium pricing, the margin for error should be nonexistent; unfortunately, this standard is not met.

Guest review

10.0

Il Pellicano is a dream. The property is stunning and exquisitely maintained. The views are breathtaking. The staff is most gracious. The perfect place for a peaceful and restorative getaway. We tried both dining options for dinner--the informal as well as the Michelin-starred dining room--and both were excellent. The latter was one of the best meals we've ever had anywhere, and we're serious food people who live in New York. We'll be back.

Guest review

10.0

The setting was beautiful and the staff could not have been more friendly and charming. A truly spoiling stay in a special place.

The most beautiful stay on the Tuscan coast

10.0

I traveled to Il Pellicano with my 2 adult daughters. We stayed in a garden suite that was so spacious and comfortable and had a beautiful courtyard too. This is by far my favorite hotel. The service is exceptional. You don’t feel like you’re staying in a resort, but in your own villa. Within the first day the servers remember everything, what type of water you drink, what coffee you prefer, what sun lounger do you like? I mean, everything. The food is incredible. From the apertivo bites, to the beach side found to the restaurants it’s all delicious, fresh and expertly prepared. We did a cooking class where Chef Paolo taught us how to make pasta. We had the help of our server Christian who translated for us and we had so much fun. I hope to return here…. Many times !

Porto ercole Il Pelicano

8.0

Great experience. Lovely rooms Staff cordial Great gym Pool v small. Long way down to sea side. Make sure you book a chair Had a massive run in with staff after I was given a chair by a staff member but then got told to move because someone else booked that chair!! I had to move No one used the chair!! Very expensive food so be ready but quality v good Last hour was very sad. Booked a transfer to Rome 500 euro. Small Mercedes came - couldn’t fit bags Massive blow up with manager who said it was my problem They wanted to charge me another 500 to move bags in seperate car! After spending thousands on hotel I found this ordinary Anyway - nice but wouldn’t go back

Beautiful.. but missing a heart and soul.

8.0

Beautiful — but missing heart and soul: Il Pellicano, Porto Ercole There is no denying that Il Pellicano is a stunning property — iconic views, cinematic glamour, and a slice of old-school Italian seaside luxury. However, after staying at the Rosewood in Tuscany immediately before, our expectations were high — and Il Pellicano simply didn’t measure up where it matters most: service, comfort, and soul. Despite the ultra-premium price tag and boutique size, the staff felt like a team of overworked seasonal hires — the same faces covering breakfast, lunch, and dinner service — exhausted and constantly forgetting our names and room number. For a hotel in this category, those small touches of warmth and personalization are everything, and they were noticeably absent. The week we stayed was scorching, and the air-conditioning in our room never worked properly — leaving us sweating and waking repeatedly throughout the night. Plunging into the sea each afternoon was essential just to cool down — yet bizarrely, the hotel only had two foam noodles available for guests. For a property of this caliber, investing in a dozen so everyone can comfortably float in the sea on hot days seems like an obvious (and inexpensive) solution. There was no appearance of the owner or even a general manager presence anywhere on property, which perhaps explains why the place feels like it’s running on autopilot. Dinner at the Michelin-starred restaurant was very good — but once again hampered by the tired, lackluster waitstaff. The requirement to pre-order the €60 Margherita pizza one day in advance at the lunch restaurant felt totally absurd (we skipped it). Spa treatments were perfectly acceptable, but forgettable. The hotel boutique, however, is fabulous and absolutely worth a visit. In short: Il Pellicano remains a gorgeous destination and an important name in Italian luxury, but it feels like a legend resting on its reputation. Without a stronger heartbeat, modern hospitality mindset, and refreshed leadership on site, it risks becoming a beautiful relic rather than a world-class experience.