Alfresco Beach Hotel♡

Terrible Experience - Money Went Missing

2.0

I stayed at this property from July 10 to 11 in Room 103 and 104. While we were out, we left our bags in the room, trusting that our belongings would be safe. I had $1300 with me at the time, but when I checked on July 12, almost all the money was gone - only nine $1 bills remained, and I didn't even have any $1 bills with me originally. This has been a shocking and upsetting experience. It raises serious concerns about the safety and security at this place. I expected better from a professional accommodation. I urge the management to take this seriously and improve their internal handling and security measures. Would not recommend this place to anyone until these issues are addressed

Good vibes and kind folks

10.0

I had good experiences here. The room was comfortable, the air conditioning worked great, and the view of the waves was lovely. Most of all, Tirone and Suda were very kind and helpful to me. In fact, all the employees were quite genuinely friendly, which is unexpected in an area with frequent turnover.

Great budget place on the beach

10.0

This is an amazing budget place, right on the beach! We had the family bungalow and were only a few steps from the water. It reminded us of the good old Thai beach bungalows, nothing fancy but you get exactly what you pay for! We had two double beds, a seating area, a shelf for clothes and a desk. A big terrace with chairs, a table, a drying rack and an amazing view of the sea. From our beds we could even watch the sunrise! Bathroom was quite simple, and had plenty of places where bugs could enter, so we kept the door closed and used plenty of mosquito spray. We had air condition, fan and mosquito nets. The owner was really nice, and although they have no extra service, like beach towels, they did what they could to help us. When we requested forks they got them from their nearby restaurant (delivered on motorcycle!). The Golden beach hotel and restaurant has the same owners so we could use their beach loungers and cabanas, and we got a discount on our breakfast there. The restaurant in front of the hotel is not related to the hotel, so the sun beds there are not to be used (you could probably use them for a fee). We did use their hammocks, chairs and swing, and their food was excellent. We also had a double room (we are a family of five), it was quite simple but there was a double bed and a single bed, a table and on the porch there were chairs, a table and a drying rack. Bathroom was newer and quite nice. Location is perfect, directly on the beach (few other places have bungalows with beach access). Several restaurants within one minute walk along the beach, and a few dive shops. Walking up the road, you find more restaurants and some shops. Uppuveli is a quiet place, don’t expect much night life. The restaurant by the hotel closed around 11 pm. Fernando seems to be the only place staying open later than that.

Amazing Place

8.0

The reception staff were lovely and so helpful when we had issues with WiFi; my husband having to send an important document. They went out of their way to help us out. On the whole, it was a positive experience and I would stay here again

Beach

10.0

I occupied the eco cabana. The cabana is tastefully constructed. They have air conditioning, fan and mosquito nets. It can accommodate 3 . The cabana is on the beach. The view is excellent day or night from your bed. You step into the beach as soon as you get out of the cabana. There are lots of stray and sick Dogs along the beach.Not sure they have Rabies. Have to chase them all the time. Above all its value for money.

Tolle Lage am Strand, Immotieres Personal

8.0

AC Bungalows und Hütten haben eine superschöne Lage, wirklich direkt am Strand. Nachts hört man die Wellen rauschen. Leider sind die Gardinen in den Hütten so fixeiert, dass man nicht rausschauen kann und es drinnen sehr dunkel ist. Leider gibt es auch nur eine einzige Steckdose. Die AC ist top, aber die Wände haben Löcher, Bad ist nach außen offen - Moskitos! Auf dem Zimmer gab es keine Wasserflaschen - habe ich lange nicht mehr erlebt. Frühstück war bei uns sehr mau, nur Omlette und Toast, kein Sri Lankan food (obwohl in der Beschreibung angegeben). Das Personal war generell sehr langsam und unaufmerksam, unmotiviert, selbst für Sri Lankas Nordosten sehr untypisch. Wir hatten den Eindruck, dass der Chef gerade nicht da war und die Leistung des Personals deshalb sehr zu wünschen übrig gelassen hat, denn die Anlage ist sehr schön. Wir hatten angefragt, ob wir nocht eine Nacht verlängern können, aber keine Antwort erhalten. Sind dann zur Konkurrenz umgezogen... Achtung: abends wird das Eingangstor verschlossen. Einen Hinweis darauf gab es nicht, Personal, Rezeption oder wenigstens eine Klingel gab es nicht. Mussten durch fremde Grundstücke über den Strand zurück, dort gab es zum Glück einen Security der uns wiederwillig durchgelassen hat. Der Checkout verlief folgendermaßen: "ja ist bezahlt, OK, Bye" Ja, es hat uns mit Abstrichen gut gefallen - das Konzept ist top, die Umsetzung lässt zu wünschen übrig. Tolle Unterkunft wenn man schönen Strand will und wenig erwartet