Hotels of Earth

Tru By Hilton Albany Crossgates Mall

★★ 1651 Western Avenue, Albany, New York, 12203, Albany, US

8.4 guest rating· 711 reviews

About this hotel

Experience the perfect blend of comfort and convenience at Tru By Hilton Albany Crossgates Mall, just moments away from premier shopping and local attractions.

Recreation and Relaxation

Unwind in our inviting indoor pool or stay active in our fully equipped fitness center. Enjoy the warmth of our lobby fireplace, creating a cozy atmosphere for relaxation after a day of exploring.

Exceptional Dining Options

Start your day right with a complimentary buffet breakfast, and grab a quick bite from our snack bar/deli. Join fellow guests at our welcoming reception on select days for delightful mingling.

Smart Guestrooms

Choose from 96 well-appointed rooms featuring Smart televisions, microwaves, and complimentary internet access. Each room includes modern conveniences like hairdryers, irons, and blackout curtains for your comfort.

Your stylish getaway awaits—book your stay today!

Rooms & rates

Pick your dates. Prices are live, not cached.

Room, 1 King Bed

Sleeps 2 · King bed

  • Private bathroom
  • Free WiFi
  • Telephone
  • Hair dryer
  • Microwave

<p><strong>1 King Bed</strong></p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Smart television with premium channels</p><p><b>Food & Drink</b> - Microwave</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, a hair dryer, and towels</p><p><b>Practical</b> - Iron/ironing board and phone; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Closed-captioned TV</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

Room, 2 Queen Beds

Sleeps 4 · 2× Queen Bed

  • Private bathroom
  • Free WiFi
  • Telephone
  • Hair dryer
  • Microwave

<p><strong>2 Queen Beds</strong></p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Smart television with premium channels</p><p><b>Food & Drink</b> - Microwave</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, a hair dryer, and towels</p><p><b>Practical</b> - Iron/ironing board and phone; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Closed-captioned TV</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

Room, 1 King Bed, Accessible (Hearing)

Sleeps 2 · 21 m² · King bed

  • Private bathroom
  • Free WiFi
  • Telephone
  • Hair dryer
  • Microwave

<p><strong>1 King Bed</strong></p><p>231 sq feet </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Smart television with premium channels</p><p><b>Food & Drink</b> - Microwave</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, a hair dryer, and towels</p><p><b>Practical</b> - Iron/ironing board and phone; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Phone accessibility kit</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

Room, 1 King Bed

Sleeps 2 · 21 m² · King bed

  • Private bathroom
  • Free WiFi
  • Telephone
  • Hair dryer
  • Microwave

<p><strong>1 King Bed</strong></p><p>231 sq feet </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Smart television with premium channels</p><p><b>Food & Drink</b> - Microwave</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, a hair dryer, and towels</p><p><b>Practical</b> - Iron/ironing board and phone; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Closed-captioned TV</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

Room, 2 Queen Beds, Accessible (Hearing)

Sleeps 4 · 37 m² · 2× Queen Bed

  • Private bathroom
  • Free WiFi
  • Telephone
  • Hair dryer
  • Microwave

<p><strong>2 Queen Beds</strong></p><p>399 sq feet </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Smart television with premium channels</p><p><b>Food & Drink</b> - Microwave</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, a hair dryer, and towels</p><p><b>Practical</b> - Iron/ironing board and phone; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Vibrating pillow alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

Room, 1 King Bed, Accessible, Bathtub

Sleeps 2 · 21 m² · King bed

  • Private bathroom
  • Bathroom grab bars
  • Free WiFi
  • Telephone
  • Hair dryer

<p><strong>1 King Bed</strong></p><p>231 sq feet </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Smart television with premium channels</p><p><b>Food & Drink</b> - Microwave</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, a hair dryer, and towels</p><p><b>Practical</b> - Iron/ironing board and phone; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Phone accessibility kit</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Sleeps 2 · 34 m² · King bed

  • Private bathroom
  • Free WiFi
  • Telephone
  • Hair dryer
  • Microwave

<p><strong>1 King Bed</strong></p><p>369 sq feet </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Smart television with premium channels</p><p><b>Food & Drink</b> - Microwave</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, a hair dryer, and towels</p><p><b>Practical</b> - Iron/ironing board and phone; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Vibrating pillow alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Sleeps 4 · 37 m² · 2× Queen Bed

  • Private bathroom
  • Free WiFi
  • Telephone
  • Hair dryer
  • Microwave

<p><strong>2 Queen Beds</strong></p><p>399 sq feet </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Smart television with premium channels</p><p><b>Food & Drink</b> - Microwave</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, a hair dryer, and towels</p><p><b>Practical</b> - Iron/ironing board and phone; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Closed-captioned TV</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

Amenities

  • Free WiFi
  • Billiards or pool table
  • Swimming pool
  • Wheelchair-accessible pool
  • Fitness facilities
  • Wheelchair-accessible fitness center
  • Free self parking
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Free breakfast
  • Free buffet breakfast
  • Wheelchair-accessible on-site restaurant
  • Snack bar/deli
  • Cross-country skiing nearby
Show all 46 amenities
  • Downhill skiing nearby
  • 24-hour front desk
  • 24-hour business center
  • Accessible shuttle
  • Banquet hall
  • Bicycle rentals nearby
  • Computer station
  • Eco-friendly toiletries
  • Elevator
  • Express check-in/check-out
  • Express check-out
  • Fireplace in lobby
  • Free reception
  • Free wired internet
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Housekeeping on request
  • LED light bulbs
  • Luggage storage
  • Meeting rooms
  • Mountain biking nearby
  • No accessible shuttle
  • Outdoor furniture
  • Recycling
  • Shared microwave
  • Smoke-free property
  • Snowboarding nearby
  • Stair-free path to entrance
  • Television in common areas
  • Water dispenser
  • Well-lit path to entrance
  • Wheelchair accessible

Location

© OpenStreetMap contributors

1651 Western Avenue, Albany, New York, 12203, Albany, US

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.4711 reviews

+ Friendly Staff+ Great Breakfast+ Convenient Location− Thin Walls− Expensive for Amenities− Limited Room Storage
Cleanliness8.8
Service9.3
Location9.3
Room Quality7.8
Amenities7.3
Value for Money7.2

Great

9.0

Just great

sofia · US · 2026-07-20

It was fine. It served the purpose for my business travel - close to our Albany offices.

5.0

The room had flooring instead of carpet, and was fairly new.

− I had a 2-night stay and my bed was not made.

Farrah · US · 2026-07-16

Comfortable room convenient to landmarks. Excellent breakfast. Great workout room.

10.0

Room was quiet and comfortable. Great workout facility and open 24 hours/day with your cardkey. The breakfast was excellent with liberal hours. WiFi consistent. Access to the University and the airport was very convenient. Although I didn't avail myself of this feature, they have Wed evening happy hour.

− The nightstand was this flimsy plastic stand. The light switch to turn off the light at night was in an awkward position. The towels are a bit on the thin side.

Janet · US · 2026-07-16

Great hotel….nothing else to say

10.0

Great location, great breakfast, front desk great service

− AC too cold in here hallways, hallways & elevators could have been cleaner,

VANDA · CA · 2026-07-14

Good to know

Pool access available from 7:00 AM to 11:00 PM.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

›Pets

Maximum number of pets per room 2

›Pets

Only dogs and cats are allowed

›Pets

Service animals are exempt from fees/restrictions

›Children and extra beds

No rollaway/extra beds available

›Check-in & Check-out

Contactless check-out is available

›General

Cashless transactions are available

›General

Events/parties not allowed

›Guest type

Essential workers only - NO

›Pets

Pets allowed

›Guest type

LGBTQ friendly

›General

Professional property host/manager

›Check-in & Check-out

Contactless check-in is available

›Sustainability Certifications

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

›Pets

Service animals are allowed