Room, 1 King Bed
Sleeps 2 · King bed
- Private bathroom
- Free WiFi
- Telephone
- Hair dryer
- Microwave
Tru By Hilton Albany Crossgates Mall
★★ 1651 Western Avenue, Albany, New York, 12203, Albany, US
8.4 guest rating· 711 reviews
About this hotel
Experience the perfect blend of comfort and convenience at Tru By Hilton Albany Crossgates Mall, just moments away from premier shopping and local attractions.
Recreation and Relaxation
Unwind in our inviting indoor pool or stay active in our fully equipped fitness center. Enjoy the warmth of our lobby fireplace, creating a cozy atmosphere for relaxation after a day of exploring.
Exceptional Dining Options
Start your day right with a complimentary buffet breakfast, and grab a quick bite from our snack bar/deli. Join fellow guests at our welcoming reception on select days for delightful mingling.
Smart Guestrooms
Choose from 96 well-appointed rooms featuring Smart televisions, microwaves, and complimentary internet access. Each room includes modern conveniences like hairdryers, irons, and blackout curtains for your comfort.
Your stylish getaway awaits—book your stay today!
Rooms & rates
Room, 2 Queen Beds
Sleeps 4 · 2× Queen Bed
- Private bathroom
- Free WiFi
- Telephone
- Hair dryer
- Microwave
Room, 1 King Bed, Accessible (Hearing)
Sleeps 2 · 21 m² · King bed
- Private bathroom
- Free WiFi
- Telephone
- Hair dryer
- Microwave
Room, 1 King Bed
Sleeps 2 · 21 m² · King bed
- Private bathroom
- Free WiFi
- Telephone
- Hair dryer
- Microwave
Room, 2 Queen Beds, Accessible (Hearing)
Sleeps 4 · 37 m² · 2× Queen Bed
- Private bathroom
- Free WiFi
- Telephone
- Hair dryer
- Microwave
Room, 1 King Bed, Accessible, Bathtub
Sleeps 2 · 21 m² · King bed
- Private bathroom
- Bathroom grab bars
- Free WiFi
- Telephone
- Hair dryer
Room, 1 King Bed, Accessible, Bathtub (Hearing)
Sleeps 2 · 34 m² · King bed
- Private bathroom
- Free WiFi
- Telephone
- Hair dryer
- Microwave
Room, 2 Queen Beds, Accessible (Roll-In Shower)
Sleeps 4 · 37 m² · 2× Queen Bed
- Private bathroom
- Free WiFi
- Telephone
- Hair dryer
- Microwave
Amenities
- Free WiFi
- Billiards or pool table
- Swimming pool
- Wheelchair-accessible pool
- Fitness facilities
- Wheelchair-accessible fitness center
- Free self parking
- Wheelchair accessible parking
- Wheelchair-accessible van parking
- Free breakfast
- Free buffet breakfast
- Wheelchair-accessible on-site restaurant
- Snack bar/deli
- Cross-country skiing nearby
Show all 46 amenities
- Downhill skiing nearby
- 24-hour front desk
- 24-hour business center
- Accessible shuttle
- Banquet hall
- Bicycle rentals nearby
- Computer station
- Eco-friendly toiletries
- Elevator
- Express check-in/check-out
- Express check-out
- Fireplace in lobby
- Free reception
- Free wired internet
- Hiking/biking trails nearby
- Horse riding nearby
- Housekeeping on request
- LED light bulbs
- Luggage storage
- Meeting rooms
- Mountain biking nearby
- No accessible shuttle
- Outdoor furniture
- Recycling
- Shared microwave
- Smoke-free property
- Snowboarding nearby
- Stair-free path to entrance
- Television in common areas
- Water dispenser
- Well-lit path to entrance
- Wheelchair accessible
Location
1651 Western Avenue, Albany, New York, 12203, Albany, US
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.4711 reviews
+ Friendly Staff+ Great Breakfast+ Convenient Location− Thin Walls− Expensive for Amenities− Limited Room Storage
Cleanliness8.8
Service9.3
Location9.3
Room Quality7.8
Amenities7.3
Value for Money7.2
Great
9.0Just great
It was fine. It served the purpose for my business travel - close to our Albany offices.
5.0The room had flooring instead of carpet, and was fairly new.
− I had a 2-night stay and my bed was not made.
Comfortable room convenient to landmarks. Excellent breakfast. Great workout room.
10.0Room was quiet and comfortable. Great workout facility and open 24 hours/day with your cardkey. The breakfast was excellent with liberal hours. WiFi consistent. Access to the University and the airport was very convenient. Although I didn't avail myself of this feature, they have Wed evening happy hour.
− The nightstand was this flimsy plastic stand. The light switch to turn off the light at night was in an awkward position. The towels are a bit on the thin side.
Great hotel….nothing else to say
10.0Great location, great breakfast, front desk great service
− AC too cold in here hallways, hallways & elevators could have been cleaner,
Good to know
Pool access available from 7:00 AM to 11:00 PM.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
›Pets
Maximum number of pets per room 2
›Pets
Only dogs and cats are allowed
›Pets
Service animals are exempt from fees/restrictions
›Children and extra beds
No rollaway/extra beds available
›Check-in & Check-out
Contactless check-out is available
›General
Cashless transactions are available
›General
Events/parties not allowed
›Guest type
Essential workers only - NO
›Pets
Pets allowed
›Guest type
LGBTQ friendly
›General
Professional property host/manager
›Check-in & Check-out
Contactless check-in is available
›Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
›Pets
Service animals are allowed