Is Hotel Heritage really a five-star hotel?

Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Hotel Heritage

★★★★★ Oegawa 228, Kumagaya, JP

8 guest rating· 16 reviews

The five stars

Hotel Heritage holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Swimming pool, Room service, Sauna, Outdoor pool and Outdoor pool - seasonal.

About this hotel

Luxurious Amenities and Facilities

Hotel Heritage offers a plethora of luxurious amenities, including a beach-like outdoor swimming pool, a golf course, and tennis courts. The spa facilities, featuring 4 types of natural hot spring baths, saunas, and a hot tub, provide the perfect relaxation spot for guests.

Culinary Delights

Indulge in a culinary journey at the various restaurants within Heritage Hotel, offering Japanese, French, Italian, and Chinese cuisine. Start your day with breakfast at Garden Restaurant overlooking the lush garden, and end it with a traditional multi-course dinner at Amanogawa while enjoying panoramic views.

Convenient Services and Transportation

Guests can enjoy the convenience of a 24-hour reception, free Wi-Fi in the lobby, and spa facilities for both men and women. The hotel also provides a complimentary pick-up service from nearby stations, making transportation hassle-free.

Experience luxury, relaxation, and convenience at Hotel Heritage. Book your stay now to enjoy all these exceptional offerings.

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Rooms & rates

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Single Room

Sleeps 1 · Twin bed

Free WiFi
Telephone
Hair dryer
Refrigerator
Slippers

1 Twin BedFeatures a private balcony Internet - Free WiFi Entertainment - Flat-screen TV Food & Drink - RefrigeratorSleep - Turndown service and bed sheets Bathroom - Shared bathroom, a toilet with electronic bidet, slippers, and free toiletriesPractical - PhoneComfort - Climate-controlled air conditioningNeed to Know - Weekly housekeeping, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

Japanese-Style Room - Non-Smoking

Sleeps 4 · 31 m² · 4× Futon Mat

Air conditioning
Single-room air conditioning for guest accommodation
Private bathroom
Shower
Hair dryer

The family room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The unit offers 4 futons.

Single Room - Non-Smoking

Sleeps 1 · 15 m² · Twin bed

Air conditioning
Single-room air conditioning for guest accommodation
Private bathroom
Shower
TV

Basic air-conditioned room featuring an interior in light colors with floor-to-ceiling windows and a seating area. It's fitted with an LCD TV, a fridge and an attached bathroom with toiletries.

Twin Room - Non-Smoking

Sleeps 2 · 21 m² · 2× Twin bed

Air conditioning
Single-room air conditioning for guest accommodation
Private bathroom
Shower
TV

Simple air-conditioned rooms feature an interior in light colors with floor-to-ceiling windows and a seating area. They’re fitted with an LCD TV, a fridge and an attached bathroom with toiletries.

Double Room - Non-Smoking

Sleeps 2 · 15 m² · Double bed

Air conditioning
Single-room air conditioning for guest accommodation
Private bathroom
Shower
TV

Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as mountain views. The unit has 1 bed.

Deluxe Twin Room - Non-Smoking

Sleeps 2 · 30 m² · 2× Twin bed

Air conditioning
Single-room air conditioning for guest accommodation
Private bathroom
Shower
TV

Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as mountain views. The unit has 2 beds.

Triple Room - Non-Smoking

Sleeps 3 · 22 m² · 3× Twin bed

Air conditioning
Single-room air conditioning for guest accommodation
Private bathroom
Shower
TV

Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as mountain views. The unit offers 3 beds.

Amenities

Free WiFi
Outdoor pool
Outdoor pool - seasonal
Swimming pool
Sauna
Hot spring bath
Free Parking
Restaurant
Bar
Air conditioning
24-hour front desk
Room service
24-hour security
Non-smoking rooms

Show all 61 amenities

Non-smoking throughout
Family rooms
Access to health care professionals
Cashless payment available
CCTV in common areas
CCTV outside property
Children's playground
Cleaning standards that are effective against Coronavirus
Coffee Shop on site
Daily housekeeping
Designated smoking area
Electric vehicle charging station
Fax/photocopying
Fire extinguishers
First aid kit available
Garden
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Heating
Invoice provided
Ironing service
Karaoke
Key access
Kids' club
Laundry
Laundry washed per local authority guidelines
Lift / Elevator
Luggage storage
Meeting/banquet facilities
Minimarket on site
Open-air bath
Property cleaned by professional cleaning companies
Public Bath
Sanitized tableware & silverware
Security alarm
Shallow end
Shuttle service
Shuttle service (free)
Smoke alarms
Staff adhere to local safety protocols
Tennis court
Tennis equipment
Thermometers for guests provided by property
Vending machine - drinks
Wine/champagne

Location

Oegawa 228, Kumagaya, JP

Check-in: from 03:00 PM to 07:00 PM
Check-out: until 11:00 AM

What guests say816 reviews

+ 温泉が良かった+ Great scenery and location+ Staff response and hotel cleanliness− ベッドのマットレスが柔らかかった− Distance to onsen was long− Need for early reservations

Cleanliness7.8

Service8.4

Location8.6

Room Quality7.5

Amenities8.0

Value for Money7.6

癒しの空間
9.0
朝食も美味しく清潔で温泉もよくてかなりゆっくりできました。ロケーションもいいので背景をバックに写真を撮ったりすることもできました
HIROKO · JP · 2026-05-08

まあまあ
7.0
温泉が良かった
− ベッドのマットレスが柔らかかった
ISAKA · JP · 2025-11-18

It was a great scenery and location
10.0
Everything
− Balcony
robert · US · 2025-10-26

Guest review
10.0
ホテルのキレイさも、駐車場の停め易さも、スタッフさんの対応も、すべて、満足です。そちら方面に行く時は、いつも利用させて頂いてます。人気なので、土日祝前日は、早めに予約しないといけないので、いいのか？悪いのか？って感じです。直前に予約をとらないといけないことが一度あって、泣く泣く、他のホテルをとったことがあります😭
?? · 2025-07-18

Guest review
8.0
お温泉までの距離が長いのと水風呂が温い
Michi · 2025-06-19

Guest review
8.0
良かったです。
たくみ · 2025-05-30

Hotels of Earth · questions

Is Hotel Heritage really a five-star hotel?: Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

To play golf at the property, a reservation must be made by 1 day before check-in.

The outdoor swimming pool is available from mid-July through August.

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Child rates apply to children between ages 4 and 12. Guests are kindly requested to indicate the total number of children and the age of each child staying in the room in the special requests box when booking. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A deposit may be required at the property.

›Parking

Free private parking is possible on site (reservation is not needed).

›Internet

WiFi is available in some hotel rooms and is free of charge.

›Children and extra bed policy

Children are not allowed.

You haven't added any cots.

You haven't added any extra beds.

›Pets

Pets are not allowed.

Hotel Heritage♡