Standard Double Room
Sleeps 3 · 13 m² · King bed, Double bed
- Private bathroom
- Free WiFi
- Shower
- TV
- Telephone
Hotel Spa Shalam
★★★ Pedro Anaya 31, Coatepec, MX
8.8 guest rating· 66 reviews
About this hotel
Luxurious Accommodation - Hotel Spa Shalam offers elegantly designed rooms with modern amenities including a TV, private bathroom, and wardrobe for a comfortable stay.
Relaxation and Recreation - Guests can unwind at the hotel's bar, garden, and terrace, or enjoy a meal at the on-site restaurant. The children's playground provides entertainment for the little ones.
Convenience at Your Fingertips - With a 24-hour front desk, room service, free WiFi, and the option for private parking, Capital O Hotel Spa Shalam ensures a hassle-free and enjoyable experience for all guests.
Book your stay at Hotel Spa Shalam now for a perfect blend of luxury and convenience.
Rooms & rates
Family Room
Sleeps 4 · 13 m² · King bed, 2× Double bed
- Desk
- Private bathroom
- Free WiFi
- TV
- Telephone
Standard Two Beds
Sleeps 4 · 21 m² · Double bed, Large bed
- Private bathroom
- Shower
- TV
- Hair dryer
- Fan
Junior Suite
Sleeps 2 · 21 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Private bathroom
- Shower
- TV
- Hair dryer
Superior
Sleeps 2 · 13 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Shower
- TV
Family Suite
Sleeps 5 · 30 m² · 2× Double bed, Extra-large double bed (Super-king size)
- Air conditioning
- Private bathroom
- Shower
- TV
- Hair dryer
Standard Single Room
Sleeps 1 · 11 m² · Single bed
- Private bathroom
- Shower
- TV
- Hair dryer
- Fan
Superior Double Room with Two Double Beds
Sleeps 4 · 23 m² · 2× Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Shower
- TV
Amenities
- Access to nearby indoor pool
- Swimming pool
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Parking
- Self parking (surcharge)
- Front desk (limited hours)
- Room service
- Non-smoking throughout
- Family rooms
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- First aid kit available
- Free wired internet
Show all 30 amenities
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Hot tub/Jacuzzi
- Housekeeping on request
- Internet access
- Invoice provided
- Physical distancing in dining areas
- Physical distancing rules followed
- Playground on site
- Process in place to check health of guests
- Sanitized tableware & silverware
- Shared stationery like menus, pens are removed
- Staff adhere to local safety protocols
- Swimming nearby
- Terrace
Location
Pedro Anaya 31, Coatepec, MX
- Check-in
- from 03:00 PM to 10:00 PM
- Check-out
- until 01:00 PM
What guests say8.866 reviews
+ Friendly staff+ Comfortable rooms− Poor cleanliness− Limited food options
Cleanliness8.1
Service10.0
Location8.6
Room Quality9.0
Amenities8.6
Value for Money9.0
Guest review
10.0Cómodo, limpio
Muy agradable
8.0Estacionamiento amplio y cuartos cómodos.
− Las paredes un poco delgadas, a veces se escuchaban las voces.
Guest review
7.0La atención del personal
− Muy sucio, descuidado, abandonado, todo fuera de servicio, toallas rotas y viejas. En un lugar espantoso y peligroso
GRAN PERSONAL EN UN BUEN HOTEL....
9.0Que la recepcionista qué me recibió fue SUPER atenta, pedí un café a horas de la noche y me lo trajeron a la habitación de cortesía. Silencioso, una cama cómoda, con lo necesario para pasar una buena noche. Igual el chico de recepción, salí muy temprano y muy amable me dio toda la información que pedí. Es un buen hotel cuyo mayor activo es sin duda su personal.
− Que nunca entendí como usar los controles para ver la TV y no quise molestar más, pero en realidad quería dormir.
Muy recomendable pero mejorable
8.0Las instalaciones, la amabilidad del personal, la limpieza del lugar
− Que el desayuno que está incluído es muy incompleto (café, pan y fruta) y no ofrecen alimentos a la carta para poder elegir esa opción y completar el desayuno. La ubicación también sería genial que estuviera más cerca del centro, pero en general es recomendable totalmente.
Good to know
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 17 years old stay for MXN 200 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.