Hotels of Earth

HOTEL NEUSCHLOSS OTARU

★★★★ 3-282,syukutsu, Otaru, hokkaido, 0470047, Otaru, JP

8 guest rating· 1 reviews

About this hotel

Full-Service Spa

Indulge in relaxation with a visit to our luxurious spa, offering a range of rejuvenating treatments to pamper yourself during your stay.

Dining and Bar

Savor delectable meals at レストラン「ブラウキュステ」, our on-site restaurant, complemented by your favorite beverages from the bar/lounge for a delightful dining experience.

Convenient Amenities

Benefit from our 24-hour front desk services, complimentary Wi-Fi, and free onsite parking, ensuring a hassle-free and enjoyable stay at HOTEL NEUSCHLOSS OTARU.

With a prime location in Otaru, just a short distance from major attractions, book your stay now for a memorable and relaxing retreat at our spa hotel.

Rooms & rates

Superior Quadruple Room

Sleeps 4 · 52 m² · 2× Twin bed, 2× Futon Mat

  • Private bathroom
  • Free WiFi
  • Safety deposit box
  • Telephone
  • Hair dryer

Panoramic Suite

Sleeps 2 · 68 m² · 2× Twin bed

  • Private bathroom
  • Free WiFi
  • Safety deposit box
  • Telephone
  • Hair dryer

Standard Twin Room, Bay View

Sleeps 2 · 34 m² · 2× Twin bed

  • Private bathroom
  • Free WiFi
  • Safety deposit box
  • Telephone
  • Hair dryer

Comfort Quadruple Room

Sleeps 4 · 52 m² · 2× Twin bed, 2× Futon Mat

  • Private bathroom
  • Wheelchair-accessible bathroom vanity
  • Bathroom emergency pull cord
  • Free WiFi
  • Safety deposit box

Panoramic Suite

Sleeps 2 · 74 m² · Queen Bed

  • Bathrobe
  • Private bathroom
  • Free WiFi
  • Safety deposit box
  • Telephone

Superior Double Room

Sleeps 2 · 38 m² · King bed

  • Private bathroom
  • Free WiFi
  • Safety deposit box
  • Telephone
  • Hair dryer

Superior Twin Room, Sea View

Sleeps 2 · 38 m² · 2× Twin bed

  • Private bathroom
  • Free WiFi
  • Safety deposit box
  • Telephone
  • Hair dryer

Luxury Suite

Sleeps 2 · 62 m² · Queen Bed

  • Private bathroom
  • Free WiFi
  • Safety deposit box
  • Telephone
  • Hair dryer

Amenities

  • Free WiFi
  • Full-service spa
  • Free self parking
  • Breakfast available (surcharge)
  • 24-hour front desk
  • Accessible shuttle
  • Concierge service
  • Housekeeping on request
  • Meeting rooms
  • No accessible shuttle
  • Shared microwave
  • Smoke-free property
  • Wheelchair accessible

Location

© OpenStreetMap contributors

3-282,syukutsu, Otaru, hokkaido, 0470047, Otaru, JP

Check-in
from 03:00 PM to 11:30 PM
Check-out
until 11:00 AM

What guests say81 reviews

+ Superior twin room with a sea viewPresence of bugs in the bathtub and room
Cleanliness5.6
Service8.6
Location8.7
Room Quality7.1
Amenities8.6
Value for Money8.6

Guest review

6.0

スーペリア ツインルーム シービューを予約しました。 彼女が客室内の浴槽を楽しみにしていましたが、虫(蛾とキノコバエみたい虫)がいっぱいて落胆でした。 浴槽の中にも何匹の虫の死骸が浮かんでいました。

Jui-Min · 2025-07-27

Good to know

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Pets

Pets not allowed

Children and extra beds

No rollaway/extra beds available

Accessibility

No elevators

General

Professional property host/manager

Children and extra beds

No cribs (infant beds) available