Basic Double Room
Sleeps 2 · Double bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Coffee/tea maker
- Free tea bags/instant coffee
Crystall Hotel
Serefiye Mah Milli Egemenlik Cad, Ordu Cikmaz Sok No 9, Van, Ipekyolu, Van, TR
8.2 guest rating· 14 reviews
About this hotel
Luxurious Spa for Ultimate Relaxation
Indulge in a full-service spa and rejuvenate your senses.
Delicious Dining Options and 24-Hour Room Service
Experience exquisite meals at the restaurant or enjoy the convenience of 24-hour room service.
Chic Rooms with Modern Amenities
Unwind in stylish guestrooms with plush bedding, LCD TVs, and complimentary Wi-Fi.
Ready to experience elegance and comfort in Van? Book your stay at Crystall Hotel for a memorable getaway.
Rooms & rates
Basic Double Room
Sleeps 2
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Coffee/tea maker
Basic Suite
Sleeps 6 · 3× Double bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Coffee/tea maker
Family Room
Sleeps 5 · Double bed, 3× Twin bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Kitchenette
Basic Twin Room
Sleeps 2 · 2× Twin bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Coffee/tea maker
Comfort Room, Multiple Beds
Sleeps 5 · Double bed, 3× Twin bed
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Coffee/tea maker
Basic Room
Sleeps 2
- Desk
- Laptop-friendly workspace
- Bathrobe
- Private bathroom
- Coffee/tea maker
Amenities
- Free WiFi
- Free newspapers in lobby
- Full-service spa
- Health or beauty spa nearby
- Sauna
- Free self parking
- Free valet parking
- Free breakfast
- Free buffet breakfast
- 24-hour front desk
- Safe-deposit box at front desk
- Designated smoking area
- Elevator
- Luggage storage
Show all 18 amenities
- Rooftop terrace
- Tours/ticket assistance
- Turkish bath/Hammam
- Wheelchair accessible
Location
Serefiye Mah Milli Egemenlik Cad, Ordu Cikmaz Sok No 9, Van, Ipekyolu, Van, TR
- Check-in
- from 02:00 PM to 11:30 PM
- Check-out
- until 11:00 AM
What guests say8.214 reviews
+ Attentive staff+ Good cleanliness
Cleanliness7.8
Service8.7
Location8.3
Room Quality8.2
Amenities8.3
Value for Money8.2
Guest review
8.0Otelde bir gece konakladık. Personel çok ilgili ve güleryüzlüydü. Her konuda çok yardımcı oldular. Genel olarak temizlik iyiydi.
Guest review
10.0The staff were so kind. They immediately offered tea while we were in the lobby. They offered help and assistance with everything. Checkin was fast. They upgraded our room. Breakfast on the top floor was great. Air conditioner worked well. Only downside was it was buried deep in the shopping district so it was inconvenient driving to and from the hotel in the congested streets. Big bonus: They had a private parking lot right in front of the hotel.
Guest review
4.0The place was dirty. Everything was dirty; bed, toilet, sofa… There was no toilet paper when I first came in. The didn’t wash the toilet after the previous guest and the flush didn’t work properly. The place was also noisy, I couldn’t sleep at night due to the noise from outside (the park was across the hotel). The breakfast was completely normal. The young man in the staff section was the only strong point of this hotel. He was helpful and friendly.
Guest review
4.0The food was terrible, spicy and poor quality and not even enough food for 2 adults and 2 kids. I would suggest to take your food with you !
Guest review
8.0Overall it is a good hotel in prime location with reasonable price. Staff are very kind specially Ercan was very nice and helpful.
Guest review
10.0Good staff
Good to know
Clothing is optional at this property.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.
›Pets
Pets not allowed
›General
Individually-wrapped food options are available for dinner
›Sustainability Certifications
Property confirms they are implementing guest safety measures
›General
Individually-wrapped food options are available for breakfast
›General
Individually-wrapped food options are available for lunch
›Pets
Service animals not allowed
›Check-in & Check-out
Contactless check-out is available
›General
Guests are provided with free hand sanitizer
›General
Staff temperature checks are conducted regularly
›General
Masks are available to guests
›Guest type
Essential workers only - NO
›General
Individually-wrapped food options are available
›General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
›General
Staff wears personal protective equipment
›General
Temperature checks are available to guests
›General
Property follows sanitization practices of Safe Travels (WTTC - Global)
›General
Property is cleaned with disinfectant
›General
Individually-wrapped food options are available through room service
›General
Social distancing measures are in place
›General
Professional property host/manager
›General
Protective clothing is available to guests
›Check-in & Check-out
Contactless check-in is available
›Children and extra beds
No cribs (infant beds) available
›Guest type
Clothing optional (nudity permitted in public areas)
›Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
›General
Commonly-touched surfaces are cleaned with disinfectant
›General
Shield between guests and staff in main contact areas