Hotel Veniz Burnham♡

Guest review

6.0

Easy to check in. Shower water pressure was very weak. Shower head was very moldy.

Our favorite hotel in Baguio

8.0

Every time that we had our staycation in Baguio, we always stayed at our favorite hotel, which is Veniz Hotel near Burnham Park. We stayed there last March 17, 2025, for a night after going to Atok Benguet and another night on March 19, 2025, before going back to Manila. It was our 5th time staying in this hotel because of its location, service, and room accommodation. The breakfast is very good with a variety of food at their buffet. The quoted café restaurant is impressive as it is newly renovated. I highly commend the breakfast server named “Jess,” real name Jen Aubrey. She had done an extraordinary service, very accommodating, attentive, and willing to go an extra mile services. Although the guestroom is impeccably clean and tidy, the bathroom needs to be properly maintained. The bathroom door and jamb surfaces need to be re-varnished. The bathroom corner and edges need to be re-grouted. On our 1st night, the towels set up a bit new, but on March 19, the bathmat was old and stained. Despite the unpleasant condition of the bathroom, I believe their management will look into it. Kudos to Security named JR for helping with our luggage on our checked-in and departure. We will definitely stay again at Veniz Hotel and highly recommend this to our friends and family.

bad hotel

2.0

hotel is run down. I booked 5 room for my wife to stay at baguio. first as we got to our room our shower was leaking and called someone take look at it said yes broken but they can't do anything about. and also noticed none of the shower have door. i ask front desk about it and told none of the superior room in the hootel don't have doors we were travelling with kids and since there was no door the floor is all was wet and there could have been accidents. when looking at photos on they website of the bathroom the shower have door. very misleading. sadly my wife mother received bad news and had go home so our group got smaller from 19 to 16 adults. so second breakfest they try to charge us extra even we have enough breakfast coupons to cover our group. never staying at this hotel ever again and don't trust the photos of the rooms from this hotel. what so ever.after spending $1500 on my 3 night stay. I just wanted the basic needs from a hotel and this hotel miss the mark. the only thing save this hotel maybe the breakfast buffet with a view. that the only good about this hotel.

Vacation 2024

4.0

Receptionist staff doesnt focus on our request on the time of check in (join the beds) even requested for 3 times. Upon check in, some maintenace issue like toilet flush was not working and they have shifted us to Another room, however new room provided was so dirty. I have raised the issue and the FO manager (Mr.Miller) assisted us and have given a free upgrade. He secured the cleanliness of the new room before shifting us. Thank you so much, really appreaciate. Breakfast is fine but atleast they should put label on the dishes which has been serve, as some of the guest have some allergies or only eating halal food. Housekeeping was asking for extra money 50 pesos if you are requesting for an extra bath mat even we are staying for long and not even asking for a daily room cleaning in our entire stay. But when i asked to the reception they confirmed that they will provide FOC. 🤭

Above and beyond

10.0

Outstanding customer service headed by OM Lorna and Roxanne. A few steps to the night market, good breakfast buffet. Maybe just try to improve the internet. Balcony overlooking Burnham park and a view of session rd on the other side. Will return!!! Thank you Lorna and Roxanne for the pleasant stay ❤️

Location and price were good …. But building needs repair (and don’t expect too much)

6.0

Let’s start with the good ✅ Location It’s just right beside Burnham Park and in the middle of the city so it’s accessible to most tourist sites. No worries with transportation as it’s full of jeepney and taxis. ✅ Price It’s affordable for its location. ✅ Staff They were friendly. They even gave us a complimentary upgrade. They allowed to leave our staff even when we checked out so we can buy souvenir. The Cons ❎ The building is old. There’s only one elevator so don’t expect. If you want newer facilities, you can check-in at their other hotel at Session Rd. The room is old. We only had 1 key and we cannot request for a second key as they were old style manual keycards. Weird is rooms on 4th floor don’t have direct access to that floor. Just observed this as we stayed on the 5th floor. ❎ The linens were dirty. My friend and I had to double check the bed when we arrived. We saw hair and stains on the sheet. 🤢 ❎ The heater on the shower wasn’t working. Bathroom floor was slippery (we almost slipped from the bathtub to the floor). Bathroom sink got clogged. Complimentary breakfast was okay. But don’t expect too much. The hall is old and just offers good food options. Overall, If it’s just price and location - definitely recommend. But don’t expect a lot. It’s not as fancy as the new ones within the area. If you can splurge a little, check in with the newer hotels or even with its sister branch on Session Rd. If i would return here - probably if I just need a place to crash or am on a budget. Only big benefit was the location. Building and facilities needs renovation to be at par.