The Grange Hotel♡

We were in chalet outside hotel which was fine

6.0

The chalet had only just recently been refurbished and not quite finished off with the touches you need plus only crockery and towels for two although I had booked for three. I also booked to include my dog but she was not allowed to stay due to new carpet! Luckily our relatives lived in Ornesby St Margaret so looked after her. She would have frozen if left in car. The food at wake was very good and the whole area nice and quiet considering the hotel had a very late night bar.

Disappointing

6.0

Having eaten once before at this hotel, we decided to stay overnight before travelling home. The staff were friendly and helpful but appeared to be far too busy. On enquiring about breakfast we were told that it started at 10am. This was far too late for us, so we declined to order it. On entering the room, which is part of a suite obviously intended for holiday use, we found it cold, though the temperature later became satisfactory after switching on the wall mounted electric heaters. There were no bulbs in the reading lamp or in the ceiling light above the table and the bedside lamps had no sockets available. The headboard was askew. The bathroom had no curtains or blind, though the window had patterned glass. We left at 8:30 am but found we could not check, out as the main building was closed and locked, so the key was put through the letter box. This was OK since we had prepaid.

Guest review

4.0

I have already submitted my comments, in short term, it needs maintenance on small jobs done quickly to please the client. My 4 nights stay was frustrating.

Guest review

10.0

We had a wonderful overnight stay this past weekend. Our room was newly refurbushed and absolutely massive (we had the honeymoon suite). The staff were all lovely as well. On the Saturday night there was a live band playing who were also excellent. We, admittedly, could hear the band from our room which I really enjoyed although it may not be for some. They have an excellent restaurant with great food. As vegetarians we tried their veggie burger which was great. They also have their own lager (Smokehouse Pilsner) which is one if the nicest lagers I've ever tasted. We left the hotel very happy and even came back on our journey home to see if we could buy some of their beer. Unfortunately they don't sell it in bottles or cans. All in all, a great stay.

Disappointing

4.0

Room aesthetics not my taste but it was the lack of attention to normal necessities that made the experience terrible. Kettle provided to make tea provided complementarily, but had to take the water from the sink tap in the bathroom; curtains not hung well in bedroom; bedside table light couldn’t be plugged in so it didn’t work; no toilet paper holder so loo paper had to sit on window sill; bathroom mirror on floor; no toilet seat lid; no hooks to hang towels on; no hot water - at best lukewarm. Only redeeming feature was the bed being comfortable.

Great for families.

8.0

2 bedroom family suites are newly renovated and ideal for groups of 4 to 6. Close to beaches and Great Yarmouth. Friendly pub. Unfortunately, there is no breakfast available.