Residence Inn by Marriott Ontario Rancho Cucamonga♡

Guest review

8.0

Good price

− I was there Saturday and still haven’t gotten my $150 incedental fee returned

Fantastic Family Friendly Hotel

10.0

Our stay was fantastic! The continental breakfast was the best one I've ever seen! They had board games, pool toys, a fireplace, a nice size pool, a jacuzzi, a basketball court, a well appointed 24 hour fitness center, and a nice dining area. Our room had a kitchenette, which included a two-burner stove, a small dishwasher, a full size refrigerator, a microwave, a two slice toaster, and a one cup coffee maker, and included dishes, pans, kitchen towels, dishwashing supplies, and cooking utensils, such as measuring cups, spoons, ice cube trays, and spatulas. There were also smaller amenities such as salt & pepper and coffee. We didn't need to bring anything, except for food, which we didn't even need for breakfast. Any requests we made to housekeeping or matinence were quickly fulfilled. The room was clean and looked recently updated. We stayed in the one bedroom suite with two queen beds, a sofa bed, and a kitchenette. Stephanie at the check in desk was especially great and was kind to my kids. Overall, we had a great stay and I would definitely stay here again.

Very nice, but loud

8.0

We came here for a Friday night stay and enjoyed the hotel. Our only problem is major construction right next door. The hotel offers everything you would need, but I think we'll avoid it for a couple of years as they are building a giant hospital or something right across the street.

Superb Stay, Exceptional Service!

10.0

Our stay at this hotel was outstanding from start to finish. The property is very clean, highly modern, and situated in a great location. The customer service at both check-in and check-out was superb. In particular, Michelle at the front desk completed our check-out journey flawlessly and truly stood out. We would most definitely come back again.

Spacious rooms and friendly staff

10.0

Clean. Friendly. Spacious rooms. Well-stocked kitchens. Easy drive to Ontario Airport and Toyota Arena. Free breakfast has a waffle station and healthy options. Staff are incredibly nice and helpful, esp. Brittany and Michelle. I would like to especially thank and commend Brittany for her help and outstanding customer service. I had called the day before our arrival with a complicated reservation problem that Brittany understood immediately and fixed within 30 seconds. When we arrived, she greeted our entire family warmly and always had a kind word for us whenever we passed through the lobby. Brittany made us feel like valued guests and also brightened our days here! My only complaints are that the beds are way too high and difficult for elderly grandparents and short people like me. Also, the shower faucets are very hard to open and close.