Aluna Resort Tulum
★★★★★ Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, MX
9 guest rating· 416 reviews
About this hotel
Luxurious Stay at Kimpton - Aluna Tulum
Nestled just 3.1 km from Tulum Archeological Site, Kimpton - Aluna Tulum offers a lavish retreat in Tulum.
Unwind by the Pool or Explore on Wheels
Indulge in the outdoor swimming pool, access beach clubs at sister properties, or explore the area on rented bikes.
Relaxation and Convenience at Your Fingertips
Enjoy pool views, a terrace, gardens, spa services, and a 24-hour front desk for all your needs. Each room features a flat-screen TV, private bathroom, and a wardrobe.
Book now to experience the perfect blend of luxury and comfort at Kimpton - Aluna Tulum.
Amenities
- WiFi available
- Outdoor pool
- Pool bar
- Pool with view
- Rooftop pool
- Swimming pool
- Spa/wellness center
- Spa/wellness center services
- Fitness center
- Fitness facilities
- Free Parking
- Accessible parking
- Private parking
- Street parking
Show all 94 amenities
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
- Snack bar
- Air conditioning
- Pets allowed
- Pet basket
- Pet bowls
- Sun loungers or beach chairs
- 24-hour front desk
- Tour desk
- Business center
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- ATM/cash machine on site
- Beauty Services
- Bike tours
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Cooking class
- Cycling
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Happy hour
- Higher level toilet
- Invoice provided
- Ironing service
- Key access
- Key card access
- Kid meals
- Kid-friendly buffet
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lower bathroom sink
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Outdoor furniture
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shallow end
- Shared stationery like menus, pens are removed
- Smoke alarms
- Snorkelling
- Special diet menus - on request
- Staff adhere to local safety protocols
- Sun terrace
- Sun umbrellas
- Temporary art galleries
- Terrace
- Toilet with grab rails
- Wheelchair accessible
- Wine/champagne
- Yoga classes
Location
Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, MX
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say9416 reviews
Lovely hotel but very expensive for what we got
7.0We were moved to their sister hotel the week prior to our arrival. Not our choice. We stayed at the Distrito Panamera. The property is beautiful and staff helpful.
− The rooms are tidy with no TV, fridge, wardrobe or hairdryer. The food and beverages were expensive and the breakfast very limited
Comfy
10.0Luis, the bell boy was very helpful
Guest review
6.0Rooms were nice and clean and the free drinks in the evening is a lovely touch
− Rooftop bar and restaurant was never open and looked like it hadn’t been for a while so the photos advertising the property are not accurate. Breakfast says it starts at 7 however it’s more like 7:20 which is an ideal Wen we have a transfer booked.
Bien
9.0Calme et confort
− Personnel pas super aimable
Guest review
10.0Every thing
The perfect little getaway
10.0It was close to all restaurants, a small drive (8mins) to beachfront and a lovely hotel with great staff
− Nothing really, if we had to say, the upstairs bar could have been open but then the staff gave us poolside service so really they went above and beyond!
Good to know
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are allowed. No extra charges.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for US$12 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.