Cactus Inn and Suites♡

an upsetting experience

6.0

this was my 4th stay and had a rather upsetting experience. Upon check int man checking me in gave me a discount on my room I did not in any way ask for one he just did it. I figured it was because i have stayed several times in the last month. A few hours later i get a knock on my door from the older asian man i think he is the manager or owner. and he was upset at me that i didnt pay full price. i said the guy gave me a discount and he asked me why in a rather accusatory tone. so i had to pay the difference. being on SSDI i cant afford to waste over 100 dollars on a room and be kicked out. but his entire demeanor and way he addressed me was very unprofessional. other than this the room was good as usual clean and comfortable the rest of the staff was nice. but i feel this is something he should have discussed with his staff rather than being upset at the customer.

3rd stay

8.0

Have stayed here few times now. Always very friendly staff clean room and comfortable only complaint is the shower is a bit short for taller people. A hand held shower would be better.

overall good couple small issues

8.0

For a place that looks like it was built in the 50s its very well kept. room was clean and good size AC worked great once it got going. my only complaints are being 6ft the shower was a bit short. and being disabled th bed whil comfy had a large divot in it which made it difficult to get out of bed.

Guest review

2.0

Location was okay but the better job on cleanness and customer services.

Road trip

10.0

Hotel was decent and quiet was a lil sketchy but wasn't a bad experience the desk lady was cool as a fan

Guest review

6.0

Affordable! The staff were very nice and accommodating. Beds were comfortable and there were amenities such as the microwave and fridge which were very useful. Cleanliness is pretty rough but I think you get what you pay for and I got exactly what I paid for with the price.