Voyage Hotel♡

Guest review

6.0

Was okay

Guest review

10.0

Great hotel

Guest review

2.0

Thank you for your response regarding my recent complaint about the Voyage Hotel. I would like to emphasize that the issues I experienced were entirely due to Expedia’s decision to include this hotel in your vendor listings and advertise it as a suitable accommodation. Presenting a hotel in this manner, when it clearly fails to meet basic standards of safety, cleanliness, and professionalism, is misleading to customers and effectively induces them to make bookings under false pretenses. As a reputable business, Expedia has a responsibility to ensure that the properties it promotes maintain acceptable standards. Misrepresenting this hotel in your listings is not acceptable and directly caused the inconvenience and distress I endured. I firmly believe that issuing a full refund for the charges incurred is not only justified but is also the best way to protect Expedia’s reputation and demonstrate commitment to customer satisfaction. I am confident that Expedia would prefer to resolve this matter promptly, rather than risk me sharing my experience and thoughts about this incident on social media and other public forums. Simon

Guest review

10.0

Nice place

Guest review

10.0

Our room was small but clean, AC worked just fine. It is loud there but with ear plugs you’ll be fine. Keep in mind if you book with Expedia there’s a 100$ cash deposit up front but you’ll receive it at check out. If you’re using the subway it’s about a 15 min walk from the nearest station. Overall, our stay was pretty good for the price!

Guest review

8.0

Check-in and Staff: Upon arrival, I found the front desk staff to be a bit standoffish, which initially made me feel unwelcome. However, by my last day, the clerk had warmed up considerably and was much friendlier. Hotel Conditions: The hotel's conditions were fair, though it could definitely benefit from some updating. Deposit Policy: A notable point of concern for me was the hotel's deposit policy. They only accepted cash deposits, which I found unusual. The deposit amount varied: $50 for direct bookings and "travel velocity" bookings, and $100 for Expedia bookings. While the deposit was fully refunded upon check-out, the cash-only requirement was a bit strange. Overall: Ultimately, you get what you pay for at the Voyage Hotel. I went in without high expectations and was pretty satisfied with my stay.