St Ives♡

Guest review

1.0

− Not clean at all Bird poo on the shelf disgusting

Dirty grubby and certainly not child friendly

1.0

Not much

− Where do i start. We made a booking of 3 adults 2 children 2 rooms, as we booked in the landlord told us under no circumstances were children allowed in the bar or beer garden at Any time. My daughters room was grubby with one bed the slats had gone the bed was ready to collapse, they put a sheet of hard plywood under the mattress it was like sleeping on the floor. Our room was no better stains on the carpet ,smelly and dirty. We had a TV bracket on the wall but NO TV.. our bedroom window was held open by a cup lodged under it. All in all please don't waste your money on this accommodation

Never again

1.0

Nothing

− Cleanliness. Non existent. I had to clean the toilet prior to using it. The toilet had a leak around the base. Side of the toilet was disgusting. Bugs and stains on the bathroom floor. Thick dust on the top of the headboard, bedside table lamp and woodwork. Stains on the duvet cover and pillow cases so checked the bed. Bugs in the bed. I checked the website and no other rooms were available so I left the keys on the bed and walked straight back out again. I’ve asked for a refund via the property and booking.com as £85 for that room I was in for less than an hour. It’s a shame I can only post 4 photos as I’ve got 15 😡😡

Shabby area

4.0

Polite friendly managers Comfortable bed Kettle, TV, Tea, Coffee, sugar, hair dryer, shower gel, Soap, towels

− Run down area Not a nice part of the town No parking No restaurant/Evening meal No breakfast No local restaurants for evening meal within walking distance Very over priced for the facilities and area

Guest review

5.0

Central location Value for money Bar facilities (not used)

− Hallway/landing untidy (laundry bags left in corridor) Light switch to bathroom was broken Beds in need of new mattresses