The Langley, a Luxury Collection Hotel, Buckinghamshire♡

Splendide séjour de grand luxe

10.0

L’endroit est splendide

− Tout était parfait

it is the best hotel we have visited in the UK

10.0

We recently stayed at The Langley Hotel as a surprise birthday and anniversary getaway for my partner, and we can honestly say it is the best hotel we have visited in the UK so far. The hotel is beautiful, peaceful, and full of history. From the moment we arrived until the very last minute of our stay, the service was exceptional. The team even surprised us with a thoughtful birthday treat, which made our celebration even more special. The food was amazing, the spa was fantastic, and we were lucky enough to have great weather, allowing us to enjoy the outdoor pool as well. The grounds are stunning, surrounded by nature and perfect for relaxation. We especially loved the goats and ponies on the estate—you can even feed the goats, which was such a lovely touch. The location is beautiful and feels like a true countryside retreat, yet it is only a short distance from London. Everything about our stay was wonderful, and we left feeling completely relaxed and refreshed. We had an amazing time and would highly recommend The Langley to anyone looking for a luxurious and peaceful escape. We will definitely be back!

More 4 star than 5.

7.0

Fantastic architecture, historical building set in beautiful location.

Excellent amazing hotel full of warmth atmosphere

10.0

Best ever experience @ The Langley luxury collection hotel absolutely fantastic beautiful hotel would recommend to everyone Mr Ritesh the manager and his staff to name Yana Alisha the the whole team were excellent so so accommodating nothing was too much very happy staff

Luxury Experience

10.0

The Langley is a beautiful property with excellent facilities and a very welcoming atmosphere. The service is attentive and professional, and the overall experience is thoughtfully delivered from start to finish. A great destination for anyone looking for quality, comfort, and a relaxing experience.

Skip. Bad value for money.

4.0

I’m a long time Marriott loyalist and have stayed at many properties around the world. I’ve been wanting to stay here for the longest time and when I received my annual free night from my Bonvoy credit card, I knew this was the perfect opportunity. Upon arrival, I felt I would certainly not pay to stay here and you can find better value for money elsewhere if you were to pay out of pocket. My 2 biggest issues are facilities and staff. On Facilities - Although the property itself is pretty, the decor is somewhat cheap looking and lacks the character of competing countryside retreats. The facilities are also quite poorly maintained. On Staff - You will find much friendlier staff at even at even a Four Points Flex by Sheraton property. Everyone I encountered did not seem they had the proper training in delivering luxury level service. 1. The front desk gentleman who checked me in and showed me to my room had bizarre small talk. I simply asked whether him and the rest of the team live in the nearby village and he proceeds to tell me that all staff members have cars that make it “look like they work here.” All staff members are apparently coming to work in Mercedes and Porches. I don’t know why the need to mention this but aside from that the guy had no care at all about me the client who was visibly exhausted traveling 14 hours. 2. The spa receptionist was on the phone for a good time without even acknowledging me and no offer to show me around the facilities too, which by the way had towels and trash all over for it being barely empty. The cleaning staff also seemed to not care or acknowledge your presence. 3. The F&B staff was something else. I was so tired all I wanted was to takeaway food. I should’ve just ordered Uber Eats. The gentleman taking me order didn’t even give me the full menu and I had to ask him twice for the dessert and beverage menu. He asked me multiple times if I wanted takeaway, which is strange. He then proceeds to hand me someone else’s check. FYI the restaurant barely had 5 occupied tables. Then he proceeds to serve me the food! And when I said I wanted takeaway he said he forgot and didn’t know what to do and just handed me the dishes to take with me! He then calls his colleague and asks him to bring my food to my room after making me wait all this time for takeway. When the food gets to my room obviously the ice cream is melted and my dish cold. The waiter delivering my food then says “i want the tray back.” I asked if he wanted it back now and he says later. Did he think I was going to run off with the tray which by the way was a ratty piece of cardboard with a placemat stapled to it.