Deluxe Double or Twin Room
Sleeps 3 · King bed
- Desk
- Private bathroom
- Free WiFi
- Shower
- TV
Ivory Castle Boutique Hotel
★★★ Roche Cl, Kampala, Central Region, Kampala, UG
8.2 guest rating· 5 reviews
About this hotel
Luxurious Spa and Dining Experience
Indulge in massages and facials at our full-service spa and savor delicious meals at the restaurant. Don't miss out on the complimentary daily English breakfast at our hotel.
Entertainment and Socializing
Enjoy free wireless internet, relax in the bar/lounge, and mingle at the daily reception. Stay entertained with a TV in the common area and unwind with room service and a variety of dining options.
Convenient Amenities and Location
Benefit from dry cleaning services, conference spaces, and a roundtrip airport shuttle. Located near Wonder World Amusement Park and Embassy of the United States, Ivory Castle Boutique Hotel offers a comfortable stay in Kampala. Book now for a relaxing getaway.
Rooms & rates
Deluxe Suite
Sleeps 2 · Double bed
- Desk
- Private bathroom
- Free WiFi
- Shower
- TV
Executive Suite
Sleeps 2 · Double bed
- Desk
- Private bathroom
- Free WiFi
- Shower
- TV
Single Room
Sleeps 1 · Twin bed
- Desk
- Private bathroom
- Free WiFi
- Shower
- TV
Amenities
- Free WiFi
- Conference space
- Full-service spa
- Free self parking
- Free breakfast
- Free English breakfast
- Snack bar/deli
- Safe-deposit box at front desk
- Accessible airport shuttle
- No accessible airport shuttle
- Airport transportation - pickup (surcharge)
- Banquet hall
- Free reception
- Garden
Show all 20 amenities
- Housekeeping on request
- Mosquito nets
- Smoke-free property
- Television in common areas
- Tours/ticket assistance
- Wheelchair accessible
Location
Roche Cl, Kampala, Central Region, Kampala, UG
- Check-in
- from 02:00 PM to 06:00 PM
- Check-out
- until 01:00 PM
What guests say8.25 reviews
+ Friendly staff+ Good facilities− Needs improvements in restaurant− Poor breakfast service
Cleanliness7.4
Service8.9
Location8.9
Room Quality8.4
Amenities8.4
Value for Money8.4
Guest review
8.0The facilities is a good one. The hotel staffs are very efficient and friendly. The hotel restaurant needs improvements. My breakfast service did not meet my expectations. Very poor.
Good
7.0Breakfast portions were generous with plenty of options. The rooms were neat and clean. The staff were great, friendly and attentive. Location is perfect as well. Nice and quiet but close to other bars and restaurants.
− Pool was a little smaller than it looked in the photos. Some of the facilities were a little worn out. There was building work going on next door which was loud at times and it overlooked the pool so we had a bit of an audience when we swam.
Poor
3.0
Stay away
1.0There is nothing good here
− There is not one good thing to say about this hotel. 1. It is run down and dilapidated. When you walk in you walk past piles of mattresses in the hall. There is visible dirt everywhere. 2. I chose this hotel because of its quiet location off the main road. They did not inform me that it is in the center of a construction site and there is relentless banging and drilling from 7am to 6pm. Furthermore the construction is around the pool so it is not useable. I came to do work and with that construction noise it was not possible. Furthermore, the wifi did not work. I'm not new to Uganda so none of this completely deterred me. 3. The biggest issue I had was that I was placed in a ground floor room in the center of the construction. I had a sliding glass window that led out to the pool area. I discovered during the night that the window had no lock. As in: anyone could enter at any time. I was too scared to sleep after that and I definitely could not leave my bags to go elsewhere. I checked out first thing in the morning and found somewhere else to stay. Even after all of this, the hotel refused to refund me. Stay far far away. They have no customer service and it's not a safe place until they renovate and start taking customer satisfaction seriously. Lastly: I got tricked by the Google reviews but upon looking at them now, they are all AI bots.
Good to know
Pool access available from 8 AM to 6 PM.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
›Pets
Pets not allowed
›Children and extra beds
No rollaway/extra beds available
›Pets
Service animals not allowed
›General
Cashless transactions are available
›Covid
Onsite COVID-19 testing (PCR) is available
›Guest type
Essential workers only - NO
›Accessibility
No elevators
›Covid
Minimum age for COVID-19 test requirement: 6
›General
Professional property host/manager
›Children and extra beds
No cribs (infant beds) available
›Health & Safety
Property does not require health documentation at check-in
›General
Gap period enforced between guest stays - 24 hours